Make Sure You Never Miss An
Important Message from Us!

Here’s How: Just Whitelist Centerpointe Emails

Make sure messages from @centerpointe.com and @holosync.com always land in your inbox.


Quick tip for all providers (do these first):


  1. Add our domains to your address book/safe list.

  2. If you ever find one of our emails in Spam/Junk, mark it Not spam/Not junk.

  3. If your app has focused/priority tabs, move our email to Primary/Focused and choose “Always do this” if prompted.

Gmail (web or mobile)

A) Add to Contacts (Easiest Method)

  • Open any message from us → hover/click our sender name → Add to contacts.

B) Add a do-not-spam filter (Most Effective Method)

  1. Open Gmail → click the gear (top right) → See all settings.

  2. Go to Filters and Blocked AddressesCreate a new filter.

In From, paste:
 

*@centerpointe.com OR *@holosync.com

  1. Click Create filter.

  2. Check Never send it to Spam.
    (Optional but helpful: check Categorize as → Primary and Always mark it as important.)

  3. Click Create filter to save.

C) If an email is in Spam or Promotions

  • Spam: open it → click Not spam.

  • Promotions: drag the email to Primary → click Yes when Gmail asks to “Do this for future messages?”

Yahoo Mail (web)

A) Add to Contacts (Easiest Method)

  • Open a message from us → click the sender name → Add to contacts → Save.

B) Add filters

  1. Click the Settings gear → More settings Filters → Add new filters.

  2. Name it “Centerpointe & Holosync”.

  3. From → contains → enter centerpointe.comSet Choose a folder to move to → Inbox (or a folder you prefer). Save.

  4. Repeat for holosync.com.

C) If an email is in Spam

Open it → click Not Spam.

Outlook

Outlook.com (web mail at outlook.com / hotmail.com / live.com)

A) Add to Contacts (People) - Easiest Method

  • Click the People icon → New contact → add any address at our domains → Create.

B) Safe Senders & Domains

  1. Click the Settings gear → Mail Junk email.

  2. Under Safe senders and domains, click Add and enter:

    • centerpointe.com

    • holosync.com

  3. Save.

C) Focused Inbox / Junk

  • If a message shows in Other, right-click → Move to Focused → choose Always move.

If in Junk Email, right-click → Not junk (and optionally Report as Not junk).