Do's & Don'ts Guide

We're thrilled to have you as part of our affiliate family. To help you succeed and represent our brand with confidence, we’ve put together this quick guide of do’s and don’ts. Think of it as your go-to reference for staying on track, avoiding common mistakes, and making the most of your affiliate experience.

Let’s work together to create amazing results!

Digital Marketing and Online Advertising

Using Tracking Links

• Don’t: Modify or shorten the tracking link, as this can prevent proper tracking of sales and commissions.
  
• Do: Always use the custom tracking link associated with your account. Access it here: MyHolosync.com/Partner-Login.

Social Media and Advertising

• Don’t: Post unapproved or misleading information about our products or exaggerate their effects.
• Do: Use the pre-approved marketing materials available in the affiliate portal. Share testimonials and reviews only with permission.

Email Campaigns

• Don’t: Spam or send unsolicited emails, as this can harm both your reputation and ours.
• Do: Follow best practices for email marketing, including obtaining consent and including an unsubscribe option.

Marketing and Brand Representation

Medical Claims

• Don’t: Make any medical claims regarding our products or services. Avoid statements implying they cure, treat, or prevent any condition.
• Do: Focus on the benefits of mindfulness and relaxation that our products promote. Stick to approved marketing language provided in the affiliate portal.

Brand Voice and Tone

• Don’t: Use language that contradicts the brand’s professional and supportive tone.
• Do: Maintain a tone of encouragement and empowerment, consistent with our brand voice.

Using Our Logo

• Don’t: Alter the logo by rotating, distorting, or changing its colors.
• Do: Provide adequate space around the logo and follow the brand guidelines for size and placement.

Customer Interaction and Support

Directing Customers to Support

• Don’t: Try to resolve customer service issues or answer questions beyond general knowledge.
• Do: Direct customers to our support team for assistance. Just call us at 503-672-7117 between 9:00 and 4:30 Pacific Time, Monday through Friday, or email us at affiliates@centerpointe.com anytime.

Testimonials and Reviews

• Don’t: Fabricate reviews or testimonials.
• Do: Share genuine testimonials and feedback from verified customers, ensuring compliance with FTC guidelines.

Compliance and Legal Requirements

Compliance with Guidelines

• Don’t: Ignore compliance requirements set by advertising platforms like Google, Facebook, and others.
• Do: Stay updated on platform-specific guidelines and ensure your ads meet their standards.

Prohibited Channels

• Don’t: Promote products through unauthorized channels, such as coupon or cashback sites, without prior approval.
• Do: Stick to approved marketing channels, including blogs, social media, email lists, and websites.

Pricing and Offers

Pricing and Discounts

• Don’t: Misrepresent prices, discounts, or offers.
• Do: Use accurate pricing and promotions as specified in the affiliate portal.

Affiliate Marketing Terms & Conditions

Centerpointe Research Institute reserves the right to grant or revoke permission for affiliates to market and promote its products at its sole discretion. This authorization may be modified, suspended, or terminated at any time, with or without prior notice, for any reason deemed necessary by Centerpointe. Participation in the affiliate program does not constitute a permanent or guaranteed right to market Centerpointe’s products, and all promotional activities must comply with the terms and conditions set forth by Centerpointe.